Refund and cancellation policy

Last updated 6 October 2026

Cancelling

You may stop using RestroKing at any time. A subscription is paid one year at a time and does not renew automatically, so cancelling simply means not paying for the next year. There is nothing to cancel in advance and no notice period.

If you want us to close your account entirely, call or email us using the details on the contact page.

Refunds

Subscription payments are not refundable. When a payment succeeds the subscription is activated immediately and the software is available for the whole of the paid period — including after you decide to stop using it. We do not refund the unused part of a period, and we do not charge you again once it ends.

Because of this we would rather you tried the app before paying. Every new restaurant gets a free trial, and we will demonstrate the app over a call. If a plan does not suit you, tell us before you pay.

When we do refund

We refund in full, without argument, when the fault is ours:

• you were charged twice for the same period;
• a payment was taken but the subscription was not activated and we could not put it right;
• a payment was made by someone with no authority to make it on your behalf.

Write to contact@salezline.com or call +91 8296001049 within 7 days of the payment, quoting the date and amount. Approved refunds go back through Razorpay to the same card, account or UPI ID that paid, and take 5 to 7 working days to appear, depending on your bank.

Your data if you leave

Your bills and reports are not deleted when a subscription ends. The app becomes read-only, so you can still open past bills and take your reports out. Ask us if you need a copy of your records.